Technical Support

One-stop service with professional installation

The team has 16+ years project execution experience
Smart home solutions for roughcast houses
Smart home solutions for new homes
Smart home solutions for roughcast houses

Five star smart home butler service system

The entire process makes you more worry free

Five-star Design

Five-star Design
The designer will evaluate the project based on each customer's everyday habits to understand the need for smart devices. He or she will offer integrated smart home solutions based on your needs and expert advice in choosing professional products, by providing a thorough solution after considering user adaptability before proceeding to create bitmaps and diagrams.

Five-star Installation

Five-star Installation
When it comes to installation, leave everything to our hands. Unlike some brands which may only install larger products, we at iHM are a one-stop platform which helps install every device throughout your smart home.

Five-star Adjustment

Five-star Adjustment
After installation is complete, we check each product by using the smart home logic control method to build a smart scene for the entire house, pairing products one by one for connection and network access. This ensures that each product is intact and functioning, so that customers will only enjoy a smooth and hassle-less experience.

Five-star Service

Five-star Service
iHM pays attention to every little detail for you, from pre-sale, during sales, and after-sales. By offering top-notch user experience with one-stop smart home installation, we hope to be able to help users adapt to all smart scenarios and enjoy the comfort of a truly smart home experience.

Five-star Experience

Five-star Experience
The process at iHM is beyond standard and always detailed, covering pre-sales, during sale and after-sales. System training will also be provided to guide users through the way and make sure there are no loopholes.

All-round service to make your troubles go away

Making the comfort of users our priority

Pre-sale

1-on-1 consultation with designer and engineer. Evaluating the project based on the users’ living habits and everyday habits, as well as offering thorough smart home solutions with expert advice in choosing professional products. Then, the project will proceed to the bitmap and diagram creation phase after fully considering user adaptability.

During sale

Let us handle installation and other follow-up tasks. iHM is here to help with a one-stop solution for installing every device within your smart home, providing 1-on-1 service at the door to make all your troubles go away.

After-sales

Paying attention to your every need, we provide system training to guide you through the entire process to make sure there are no loopholes.
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